Returns & Exchanges
At Touchstone Home Products, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your home, you can return it within 30 days of delivery for a refund.
Initiate Your Request
Contact our customer support team via email or our online portal to request a Return Merchandise Authorization (RMA) number.
Pack with Care
Ensure the product is in its original condition and securely packed in the original manufacturer's packaging to prevent damage during transit.
Label and Ship
Affix the provided return shipping label to your package and drop it off at the designated carrier location for processing.
Inspection and Refund
Once our warehouse team inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing